Now with Claude AI & ChatGPT — Your 24/7 WhatsApp Agent

Your WhatsApp, on autopilot.

Pingly is your all-in-one WhatsApp call center — AI bot, broadcast campaigns, sales lead management, multi-agent inbox, and support ticketing — so your team handles 10× more customers without adding headcount.

Powered by Claude AI by Anthropic GPT-4o by OpenAI

24/7

AI Bot uptime

Never misses a lead or support query

80%

Queries auto-resolved

Before a human agent is needed

Agents supported

Scale your call center on WhatsApp

pingly.in/bot
Pingly
Dashboard
Campaigns
AI Bot
Knowledge Base
Inbox
Tickets

AI Bot — Active

2 flows running · Knowledge base: 3 entries

LIVE
Hi, what are your pricing plans?
Great question! We offer Starter, Growth, and Enterprise plans. The Starter plan begins at ₹1,999/month and includes up to 5,000 messages. Shall I share the full comparison?
Yes please!
AI is typing from knowledge base…

AI at the core

A bot that actually knows your business

Most bots reply with generic answers. Pingly's AI bot learns from your website, documents, and FAQs — then answers customers like your best support agent would.

  • Upload PDFs, scrape URLs, or write your own knowledge articles

  • Build visual conversation flows — menus, questions, conditions

  • Choose your AI: Claude (Anthropic) or GPT-4o (OpenAI)

  • Bot hands off to a human the moment the customer needs real help

Knowledge Base

3 entries · AI trained

Active

Company Website

yourwebsite.com/about

8,420 chars

Ready

Product Catalogue

catalogue_2026.pdf

12,100 chars

Ready

Pricing & Plans FAQ

pricing_faq.txt

3,200 chars

Ready

💡 AI references these entries when answering customer questions in real-time.

Everything you need

One platform. Infinite conversations.

From AI-automated replies to human-assisted support — Pingly handles the full lifecycle of every WhatsApp conversation.

New

AI-Powered WhatsApp Bot

Deploy a 24/7 intelligent bot powered by Claude AI or ChatGPT. Answers questions, qualifies leads, and handles support — automatically, in any language.

New

Visual Flow Builder

Build multi-step conversation flows with a no-code drag-and-drop builder. Send messages, ask questions, show menus, trigger conditions — zero coding required.

New

AI Knowledge Base

Train your AI bot with your own business data. Upload PDFs, scrape your website, add FAQs — the bot answers from your knowledge base, not generic responses.

Broadcast Campaigns

Launch template-approved bulk campaigns with audience segmentation, scheduling, and real-time delivery tracking across thousands of contacts.

Unified Smart Inbox

All inbound replies in one place. AI handles routine queries automatically — agents only get the conversations that truly need a human touch.

Ticket & Issue Tracking

Every WhatsApp conversation can become a support ticket. Assign priority, set SLAs, add internal notes, and track resolution — end-to-end, all in one place.

Sales Lead Management

Capture inbound leads via WhatsApp, tag contacts, qualify with AI-powered flows, and move prospects through your pipeline — without leaving the platform.

WhatsApp Call Center

Run a full multi-agent WhatsApp call center. Route chats to the right team, monitor agent workload, and track every customer interaction from one dashboard.

Multi-Agent Collaboration

ADMIN, MANAGER, and SUPPORT roles with fine-grained access. Agents handle assigned conversations — managers oversee the team without distraction.

Who it's for

Built for every WhatsApp team

WhatsApp Call Centers

  • Route incoming chats to the right agent instantly
  • Supervisor dashboard — monitor all agents in real time
  • Auto-assign conversations based on availability
  • Full conversation history for every customer

Sales & Lead Teams

  • Capture leads from WhatsApp automatically
  • AI bot qualifies prospects 24/7 without a rep
  • Tag, segment and follow up with hot leads
  • Broadcast promotions to thousands instantly

Customer Support Teams

  • Convert every complaint into a trackable ticket
  • Set SLA deadlines and priority levels
  • Bot handles FAQs — agents handle escalations
  • Audit trail for every resolved issue

Zero missed leads

AI bot captures and qualifies every inbound WhatsApp message — even at 3am on a Sunday.

Deploy in under 1 hour

Connect your number, set up your agents, upload your knowledge base — go live today.

Your data, your keys

Bring your own Gupshup, Anthropic or OpenAI API keys. Nothing is shared, nothing is locked in.

Simple onboarding

Live in 4 steps

No developers. No long setup. Just results.

01

Request Access

Fill your name, company and email on our signup form. Free to get started.

02

Connect WhatsApp

Add your Gupshup API credentials. Your own WhatsApp number, fully under your control.

03

Build Your Bot

Create flows, upload your knowledge base, and configure AI replies in minutes — no coding.

04

Go Live & Scale

Activate your bot, launch broadcast campaigns, and let AI handle the volume while you focus on growth.

Your WhatsApp call center,
powered by AI.

Capture leads, resolve tickets, and serve customers 24/7 — with AI handling the volume and your agents handling the relationships.

No credit card required · Your own API keys · Deploy in minutes